A Study of Willingness to Adopt Smart Aging Services: Evidence from Anhui Province, China

Exploring the adoption intention of smart senior care services can help improve the actual adoption rate. Taking a questionnaire survey of 1600 households in Anhui Province as an example, structural equation modeling was used to study the adoption intention and influencing factors of smart senior care services. The results show that subjective norms, perceived usefulness and perceived ease of use are the key factors influencing the adoption intention of smart senior care services. Further, age has an impact on perceived usefulness and adoption intention, education has an impact on perceived ease of use and adoption intention, and monthly household income has an impact on perceived usefulness and adoption intention. This paper broadens the existing technology acceptance model (TAM) theory and provides some basis for the development of economics. The findings will be beneficial to the government in formulating more precise policies on elderly services to properly address the challenges of aging.