A Method for Assessing the Reliability of the Pepper Robot in Handling Office Documents: A Case Study

Humanoid robots are increasingly being utilized in various activities involving humans, as they can facilitate certain tasks and provide benefits to users. Humanoid service robots possess capabilities akin to human performance, often proving advantageous due to their operational speed and immunity to fatigue. Within the scope of this study, Pepper, a humanoid robot renowned for its fidelity in mimicking human gestures and behavior, serves as the focal point. Tasked with aiding office occupants in object manipulation and relocation, Pepper underwent a targeted reliability assessment. This assessment encompassed the development of a reliability block diagram (RBD), alongside meticulous analyses of individual components and system functionality across diverse operational scenarios.