Forecasting software indicators: an industry-academia collaboration

Abstract Context Nowadays software-development organizations are urged to exploit their data for empowering their decision-making processes. Such data may be used to monitor the status of meaningful software indicators (e.g., software quality, productivity and on-time delivery) that are relevant for their decision-making processes. Forecasting the values of such indicators may provide evidence of a potentially high risk or opportunity that could help to anticipate actions accordingly. Most of the existing forecasting proposals in software engineering use open-source data rather than data from industrial projects. Therefore, there is a lack of evidence on how these proposals fit the particular needs of a software-development organization and how they can be automated into the organization’s infrastructure. Objective To enable software indicators´ forecasting in a software-development organization (Modeliosoft). Method We designed an industry-academia collaboration based on Action Design Research (ADR) to address Modeliosoft’s forecasting challenges. Results A tool-supported method called FOSI (Forecasting Of Software Indicators) for enabling forecasting in Modeliosoft. We obtained positive results regarding its suitability and technical feasibility in a pilot project of the organization. In addition, we provide details and reflections on the potential usefulness of the method for addressing similar field problems. Conclusions The procedures and results detailed in this paper are valuable to: 1) address Modeliosoft’s forecasting challenges 2) inspire other software-development organizations on how to deal with similar problems and even reuse some procedures and software support tools resulted from this work, 3) promote the win-win benefits of industry-academia collaborations.