The dramaturgy of listening

Abstract The literature on listening and daily discourse often describes an overly romanticized conception of listening, meaning what it should be in its ideal form. However, at most, this ideal is realized through the ‘masks’ that listeners ‘carry’ during their performance of listening. The ideal version that is being projected through the performance of listening is not cognruent with what actually happens behind the mask and performance. Individuals do not have the cognitive capacities to realize this unrealistic and unattainable ideal, but they have the capacity to act as if they do. Using Goffman’s (1959) dramaturgical account this paper reveals the psychological and social world that hides behind the mask and performance of listening in order to ground the theorizing of listening in a more realistic perspective. This account gives rise to novel and indispensable listening concepts: the definition of the situation, the sincere and cynical listener, undercurrent listening, and misrepresentations of listening. These concepts demonstrate that the study of interpersonal listening cannot be isolated from the dramaturgy of listening as (expressed) manners of listening are intricately and inherently embedded in social structure. This account also strongly contests the psychocentric and simplistic definition of listening as proposed by Kluger, A. N., & Mizrahi, M. (2023). Defining Listening: Can We Get Rid of the Adjectives? Current Opinion in Psychology , 101639.).