Patient Preferences for Direct-to-Consumer Telemedicine Services: Replication and Extension of a Nationwide Survey
This study identified an association between income and patient satisfaction, conveying the importance of understanding telemedicine in relation to health care access and equity. Telemedicine ease of use and satisfaction were comparable to in-person visits. Individuals reported greater use and higher positive perceptions of telemedicine willingness and comfort since 2017.
Authors
- Farina Klocksieben (ORCID: https://orcid.org/0000-0003-0576-3771)
- Nathaniel S. O’Connell (ORCID: https://orcid.org/0000-0002-3827-5152)
- James McElligott (ORCID: https://orcid.org/0000-0002-9577-9138)
- Hiral Soni (ORCID: https://orcid.org/0000-0002-2054-3737)
- Janelle Barrera (ORCID: https://orcid.org/0000-0002-1010-6365)
- Jillian Harvey (ORCID: https://orcid.org/0000-0002-6814-8226)
- Hattie Wilczewski (ORCID: https://orcid.org/0000-0002-3034-0087)
- Brian E. Bunnell (ORCID: https://orcid.org/0000-0002-4964-0688)
- Mollie Cummins (ORCID: https://orcid.org/0000-0001-7078-8479)
- Brandon M. Welch (ORCID: https://orcid.org/0000-0002-2214-9282)
- Julia Ivanova (ORCID: https://orcid.org/0000-0002-5852-200X)
- Triton Ong (ORCID: https://orcid.org/0000-0002-2512-2026)
Institutions
- Medical University of South Carolina (US)
- University of Utah (US)
- University of South Florida (US)
- IDEX Corporation (United States) (US)
- Wake Forest University (US)
Publication Details
- Journal
- JMIR Human Factors
- Published
- 2024-09-23
- DOI
- https://doi.org/10.2196/51056
- Citations
- 1
- Primary Topic
- Telemedicine and Telehealth Implementation
- Type
- article
- Field-Weighted Citation Impact
- 0.54