Improving the management of hospital waiting lists by using nudges in letters: A Randomised controlled trial
The redesigned letter increased patient compliance with the validation process. The redesign has subsequently been adopted by public hospitals in Ireland.
Authors
- Alex M. Wood (ORCID: https://orcid.org/0000-0002-8010-1455)
- Liam Delaney (ORCID: https://orcid.org/0000-0002-3644-1161)
- Deirdre A. Robertson (ORCID: https://orcid.org/0000-0002-2829-1722)
- Carol Taaffe (ORCID: https://orcid.org/0000-0003-0470-9976)
- Robert P. Murphy (ORCID: https://orcid.org/0000-0002-9549-524X)
- Pete Lunn (ORCID: https://orcid.org/0000-0002-7174-5320)
- Molly Byrne
- Helen Ryan
Institutions
- University of Stirling (GB)
- Economic and Social Research Institute (IE)
- Ollscoil na Gaillimhe – University of Galway (IE)
- Leeds Trinity University (GB)
- Health and Safety Authority (IE)
- National Adult Literacy Agency (IE)
- Health Information and Quality Authority
- London School of Economics and Political Science (GB)
Publication Details
- Journal
- Social Science & Medicine
- Published
- 2024-09-23
- DOI
- https://doi.org/10.1016/j.socscimed.2024.117343
- Citations
- 1
- Primary Topic
- Healthcare Systems and Technology
- Type
- article
- Field-Weighted Citation Impact
- 0.67
Funders
- Royal College of Surgeons in Ireland
- University of Stirling