Street food in the digital era: unraveling the influence of food vloggers credibility and information quality on consumer intentions
Purpose The purpose of this study is to investigate the influence of credibility and information quality (IQ) of online food vloggers on consumer attitude and purchase intention towards street food consumption. It also examines the relationship between consumer attitude and purchase intention influenced by online food vlogger reviews in North India. Design/methodology/approach In order to evaluate the framework, primary data were gathered from 389 street food consumers located in Jammu, Chandigarh and Delhi – cities situated in northern India. The collected data were then subjected to analysis using the partial least squares-structural equation modeling (PLS-SEM) techniques. Findings The results indicate that the perceived value of street food, influenced by the credibility of food vloggers and the quality of information provided, has a positive impact on consumer attitude and purchase intention towards street food consumption. A positive impact of consumer attitude on the purchase and consumption of street food was also observed. Originality/value This research offers a thorough investigation into the elements that influence consumers' opinions regarding vloggers endorsements. The findings reveal that consumer's attitudes towards vloggers recommendations are mainly influenced by the quality of information provided, followed by credibility and the intention to make a purchase. Furthermore, this research is of significance to practitioners and academics interested in comprehending consumer behavior in the realms of tourism and food-related endeavors. Peer review The peer review history for this article is available at: https://publons.com/publon/10.1108/IJSE-02-2024-0158
Authors
- Priyanka Sharma (ORCID: https://orcid.org/0000-0002-4109-4029)
- Sheetal Bhagat
- Suvidha Khanna (ORCID: https://orcid.org/0000-0003-4345-2018)
- Dada Ab Rouf Bhat (ORCID: https://orcid.org/0000-0003-3937-8935)
Institutions
- Lovely Professional University (IN)
- University of Jammu (IN)
Publication Details
- Journal
- International Journal of Social Economics
- Published
- 2024-09-23
- DOI
- https://doi.org/10.1108/ijse-02-2024-0158
- Citations
- 6
- Primary Topic
- Digital Marketing and Social Media
- Type
- article
- Field-Weighted Citation Impact
- 6.79