Artificial Intelligence: Opportunities and Challenges for Public Administration

Abstract Artificial intelligence (AI) could be at the heart of a fourth revolution by significantly changing professional identity, relationships between individuals and resource management. To help public administration practitioners and researchers cope with changes anticipated by AI, this research note maps existing conceptual approaches on the opportunities and challenges of AI in public administration and proposes a conceptual framework and initiatives that can inform and support effective, public interest‐oriented technology policymaking. This research note outlines a potential research agenda, with multi‐level opportunities and challenges, to accelerate this critical work.