Covid-19 - The Impact on Cyprus' SMEs Tourism Enterprises – Lessons to be Learned

The objective of this work is to identify the major lessons learned from the Cyprus’s tourism Small & Medium Enterprises (SMEs), following the recent Covid-19 pandemic. Further, the purpose was to reach out to SMEs owners, managers, and entrepreneurs in order to identify specific issues during and after Covid-19 pandemic, such as management practices in terms of acquiring professional assistance, applying online sales, their opinion about the measures applied by the Republic of Cyprus, and the European Union, as well their knowledge about the Recovery and Resilience Plan (RRP). A quantitative research method and a probability sampling methods have been applied. The research has reached out to SMEs with the valuable assistance of the Cyprus Chamber of Commerce and Industry (CCCI). Lack of access to financial support and professional assistance, and poor knowledge of the RRP, calling for a more effective communication approach by the national authorities has been identified. Tourism’s SMEs sustainable development is highly influenced by acquiring the relevant assistance, calling for all stakeholders to apply the appropriate practices and measure in order to enhance Tourism’s SMEs sustainable development.