INEQUALIRY, ONLINE TEACHING AND QUALITY EDUCATION, “EXCLUDING THE EXCLUDED” IN INSTITUTIONS OF HIGHER LEANING IN ZIMBABWE: HOW TO BUILD INCLUSIVE INSTITUTIONS?

The covid pandemic has been marked by negative outcomes locally, regionally and globally. The sudden closure of institutions of learning, copious teaching and learning dynamics emerged giving rise to dire demand for blended learning. The study explores the intersection of gender, socio-economic status, disability as well as online learning and how this impacted on vulnerable learners’ access to quality education during the pandemic and its aftermath. The paper was framed within the exclusion and social justice theoretical frameworks. The design was phenomenological, focusing on the lived experiences of vulnerable female, orphans, those living with disabilities and learners from low socio-economic status. Midlands State University and the vulnerable groups were purposively sampled. Key university informants were officers from information and technology services, the library, Quality Assurance and Professional Development, Disability Resource Centre, student affairs division respectively giving a total of 5 key informants. Focus group discussions were held with 6 orphans from child headed households, 5 male and 7 female students from low socio-economic status from both rural and urban areas and 14 students living with differing disabilities, giving a total of 32 participants. Selection from other vulnerable students beside those living with disabilities was based on voluntariness and the need for a gender matrix. Online teaching and learning created a digital access gap with the most vulnerable experiencing various types of exclusions. To achieve effective teaching and learning, the paper recommends inclusive pedagogies and sustainable learning frameworks that allow the achievement of SDG 4on equitable and inclusive education