Undergraduates Students Facilitators’ Insights on their Involvement in an Impactful Volunteering Project

The study investigates ESL students’ facilitators’ perception regarding their involvement in a special community service project called “Project Tutor” which was carried out in order to help sixty primary school students from a rural school to be more interested in learning English. The student facilitators (SF) were twenty undergraduate students from a university in Malaysia who volunteered for the project. The project duration was two months. After the project ended, the student facilitators were asked to reflect on the impact of the project towards them in a reflective journal note and answer semi structured interview questions to analyze their feelings regarding their involvement in the community service project. The findings show that the project is regarded as a win-win situation as the student facilitators are able to improve their English-speaking confidence as well as motivate them to be more involved in future community service projects.