Emerging Experiences Faced by Human Resource Practitioners: A Phenomenological Inquiry

Human Resource Management (HRM) is a critical component of management that has seen significant transformative developments in the recent millennium. There has been a notable transition in the role of HRM managers, as their responsibilities have evolved from primarily addressing individual personnel matters to the creation and execution of intricate strategic initiatives for the firm. Presently, there is a substantial discourse on the primary considerations for Human Resource management in the future. Human resource managers are encountering difficulties due to heightened globalization, advancements in working methods, client preference shifts, and company reorganization (Nasir, 2017). Human resource managers are facing significant challenges in their efforts to retain talented people, fulfill the expectations of a multicultural workforce, and optimize the utilization of their personnel. Developing a versatile workforce is necessary to address the evolving demands of the 21st century effectively. This study aims to investigate human resources (HR) concerns and obstacles and suggest sensible options. The participants were chosen from the ISO 9001 – Quality Management System Certified Higher Education Institutions in General Santos City. Data were gathered through in- depth interviews using a standardized open-ended interview guide. Conclusively the findings revealed four significant themes as the emerging experiences faced by human resource practitioners. These were the make and break of employee management, hurdles of compliance with organizational laws and regulations, the challenge of recruitment and retention, and ethical dilemmas of human resource management. Based on these themes, a recommendation to Human Resource Practitioners and Higher Education Institutions was made to address such challenges.