Analysis of the relationship between the cognitive functions affected by work stress and the psychosocial risk factors of workers in companies in the tourism sector in Colombia: Sincelejo case

One of the biggest issues organizations face today is how work stress affects employees’ cognitive abilities. In the Colombian context, these issues coexist with the stress factors that are present. Workers are constantly at risk for psychosocial risks. For this reason, the current study aims to describe the influence of work stress on the cognitive functions of employees of hotel companies in the city of Sincelejo, Sucre, and from this, determine whether there is a significant correlation between said variable and the psychosocial risk factors. On a methodological level, a descriptive field study was developed in which a survey on a Likert scale was applied to a sample of 53 managers of companies in the hotel sector, correlating the presence of work stress in cognitive functions such as Annual evaluation and future project, Concentration and attention, Memory, Errors, Immediate reactions, and Logic and organization. The impairment of each of the cognitive functions examined and the psychosocial risk factors described in the present study were then found to be significantly correlated, both generally and specifically, using the Kendall correlation coefficient, which was evaluated indicator by indicator. This conclusion was reached as a result of the analysis. By addressing and minimizing the psychosocial risk factors identified in this study, it was determined that it is important to promote healthier work environments and enhance employees’ cognitive resilience.