The Impact of Technological Value Recognition on Job Performance Under Digital Transformation

This study focuses on two key factors influencing job performance, technological value recognition (TVR) and emotional labor, that inform the digital labor job performance model. In this study, we argue that digital enterprises enhancing digital workers' TVR and emotional labor can enhance employees' job performance. By analyzing data from 571 digital preschool teachers working in 27 cities in the Yangtze River Delta region of China, we came to the following conclusions: TVR has a positive impact on job performance, emotional labor has a positive impact on job performance, and emotional labor mediates the relationship between TVR and job performance. Our findings also indicate that enhancing the digital resource support employers offered and providing emotional training to employees are two important actions companies can take to improve job performance and innovation capabilities in the digital transformation era.

Authors

Institutions

Publication Details

Journal
Journal of Organizational and End User Computing
Published
2024-09-20
DOI
https://doi.org/10.4018/joeuc.354586
Citations
2
Primary Topic
Impulse Buying and Technology Impacts
Type
article
Field-Weighted Citation Impact
2.26
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

The Impact of Technological Value Recognition on Job Performance Under Digital Transformation

X.Q. Zhang, Jingyi Wang, Xiaochun Ma, Di‐An Sun et al.
2 citations
Journal of Organizational and End User Computing
Impulse Buying and Technology Impacts
2.26
article

The Impact of Technological Value Recognition on Job Performance Under Digital Transformation

X.Q. Zhang, Jingyi Wang, Xiaochun Ma, Di‐An Sun, Renyu Jiang
article en
2 citations

Abstract

This study focuses on two key factors influencing job performance, technological value recognition (TVR) and emotional labor, that inform the digital labor job performance model. In this study, we argue that digital enterprises enhancing digital workers' TVR and emotional labor can enhance employees' job performance. By analyzing data from 571 digital preschool teachers working in 27 cities in the Yangtze River Delta region of China, we came to the following conclusions: TVR has a positive impact on job performance, emotional labor has a positive impact on job performance, and emotional labor mediates the relationship between TVR and job performance. Our findings also indicate that enhancing the digital resource support employers offered and providing emotional training to employees are two important actions companies can take to improve job performance and innovation capabilities in the digital transformation era.

Journal of Organizational and End User ComputingVol. 36(1)
The University of Sydney (AU), University of Nottingham Ningbo China (CN), UNSW Sydney (AU), Chongqing University of Technology (CN)
Openalex Percentile: Top 8%
Impulse Buying and Technology Impacts
2.26
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.