Work-improvement-support Technology That Supports Wide-ranging Implementation and Application of Digital Transformation Measures

To make operations of an organization digital, i.e., digital transformation (DX), companies and local governments are promoting on-site efforts to improve business efficiency using digital technology and the implementation of measures by DX-promotion departments.To further enhance the effectiveness of DX promotion, it is necessary to create a DX cycle in which workers in the field and DX-promotion departments cooperate to efficiently and accurately implement effective DX measures over a wide area.The work-improvement-support technology developed by NTT to meet this necessity is introduced in this article.