Study of Behavioral Levers Enhancing Operational Excellence in the Context of the Industry 5.0 Transition

The transition to Industry 5.0 requires an adaptation of our approach to operational excellence to align with its core values. In this context of advanced technologies, it is imperative to examine the behavioral factors influencing operational excellence. This raises crucial questions about the ongoing relevance of these factors. Based on a literature review and the results of a survey of operational excellence practitioners, this study sheds additional insights on the role of behavioral factors in achieving operational excellence in a context where technological convergence is paramount. It develops a comprehensive conceptual model integrating relevant behavioral factors for operational excellence holistically and highlights their interactions. This study thus strengthens the link between academic research and professional practice, providing practical recommendations for the successful implementation of operational excellence in the industry 5.0 era.