How Can We Facilitate More Comfortable Rest in Autonomous Vehicles?: Enhancing Passenger Comfort through Personalized Rest Solutions in Autonomous Vehicles

Autonomous vehicles are redefining the future of transportation, shifting the focus from mere transit to passenger-centric experiences. Among various in-vehicle activities, comfortable rest is a significant preference of passengers. Herein, we propose an innovative method employing user experiences to support and enhance passenger rest in future mobility. From our in-depth user interviews, we identified common pain points related to resting in autonomous vehicles and developed personalized climate control and an AI-based interaction system named “Zephy.” Our findings highlight the importance of tailoring vehicle environments to passenger needs, ensuring a restful and comfortable journey. These advancements facilitate not only physical comfort but also the overall enhancement of passenger experiences.