Pedagogy 2.0: Unlocking New Horizons in Executive Education through Online Learning

The training environment today has become diverse, thanks to the use of new tools to impart knowledge to adults. The advent of new technologies in the field of education has significantly transformed this area of activity. The training offerings have changed, providing more flexibility and options for adult learners, whether they are already employed or not. Additionally, with the integration of ICT (Information and Communication Technology) in education, it has become easier to train a larger number of people simultaneously, offering each individual the training option that suits them the most. The training provided through distance education facilitated by new technologies such as the internet has evolved, introducing new roles like the tutor, a new type of trainer who supports employees in their learning. In this context, our research is based on quantitative investigation through a dedicated questionnaire for the employees of the microfinance foundation. The survey yielded the following key results: Employees perceive all banking tools as important to very important, and these tools are currently moderately mastered. However, they prioritize these tools differently. The degree of mastery of these tools varies based on each specialty. For instance, employees assigned an importance rating of 5.11 to the entire set of tools, but overall, these tools are only moderately mastered with a score of 2.88, creating a gap of 1.09 that needs to be addressed through training. Analysis of employees' statements allowed us to identify three main categories of obstacles in distance education: obstacles encountered during continuous banking practice training in terms of the quality of training content, obstacles related to materials (ICT integration), and obstacles related to motivation.