A fuzzy multi-criteria decision-making for optimizing supply chain aggregate production planning based on cost reduction and risk mitigation

In an increasingly complex and uncertain business environment, decision makers require robust strategies for supply chain aggregate production planning that account for the interdependencies and coordination across multiple echelons of the supply chain network. Traditional approaches often inadequately address the uncertainties and risks inherent in supply chain operations, leading to suboptimal performance and increased costs. This study introduces a business model incorporating open innovation dynamics to achieve cost-effectiveness and resilient supply chain performance in the face of uncertainties. A Multi-Objective Fuzzy Linear Programming model was proposed by integrating the Chance-Constraint Programming and Zimmermann’s approach designed to assist decision makers in optimizing the production plan, material flows and resource allocation across the entire supply chain network. The model focuses on both cost and risk minimization based on unsymmetrical triangular fuzzy numbers. Specifically, it targets the downside risk of uncertainty, aiming to reduce the likelihood of negative outcomes or financial losses due to fluctuations, unpredictability, and unforeseen circumstances, which can drive-up supply chain operation costs. The efficacy of the model is demonstrated through a case study. It highlights various imprecise factors such as costs, customer demands, and machine operating hours. The findings underscore the model's capability to provide decision makers with a comprehensive supply chain aggregate production plan that not only optimizes the supply chain network and enhances operational efficiency and reliability but also significantly reduces costs and mitigates unsymmetrical skewness of risks associated with operational uncertainties.