The Interplay of Humans, Technology, and Organizations in Realizing AI’s Productivity Promise

Abstract The integration of artificial intelligence (AI) in the workplace is at a nascent stage, presenting both substantial opportunities and challenges for productivity growth. We argue that AI’s potential will only be truly realized through strategic investments in human skills and comprehensive organizational redesign. Drawing on interdisciplinary insights, we highlight the critical role of AI-human collaboration, continuous workforce skill development, and adaptive organizational practices. We conclude with recommendations to create a human-centered environment conducive to AI-driven productivity gains through its assistance, augmentation, and automation capabilities.