effect of workload, leadership and work life balance, on burnout through emotional factors in secretariat employee’s regional secretariat of the Riau Islands Province

Purpose: The role of employees is very large in achieving organizational success; employees are not merely objects in achieving goals but also become subjects or actors. They can be planners, implementers, and controllers, who always play an active role in realizing organizational goals and have thoughts, feelings, and desires that can influence their attitudes towards work. The purpose of this study was to determine and analyze the indirect effect of leadership on burnout among Riau Islands Province Regional Secretariat Employees. To determine and analyze the indirect effect of Workload on burnout of Riau Islands Province Regional Secretariat Employees. To determine and analyze the direct effect of emotional factors on burnout of Riau Islands Province Regional Secretariat Employees. Research Methodology: The research method is quantitative, the number of samples in this study was 160 people, using Structural Equation Modeling abbreviated as SEM. Results: Based on the results of the study, it was concluded that when the workload increases with the intervening of emotional factors, it has an influence but is not significant on the emotional factors of Riau Islands Province Regional Secretariat employees. Leadership through emotional factors has an insignificant effect on burnout through the results of the path coefficient. Limitation: Based on the results of the study, it is concluded that when leadership increases with the intervening of emotional factors, it has an influence but is not significant on the emotional factors of employees of the Riau Islands Provincial Secretariat. Contributions: Work–life balance through emotional factors has a significant influence on burnout, based on the results of the path coefficient. Based on the results of the study, it is concluded that when work life balance increases with the intervening of emotional factors, it has a significant influence on the emotional factors of employees of the Riau Islands Provincial Secretariat.