The Role of State Security in Immigration Service

This study enhances the understanding of the function of state security in immigration services. The perspective of state security in national development offers a solution to the current reality of implementing public policy in immigration, which requires a transformation through a more suitable and ideal approach for each immigration officer. One aspect of this study involves strengthening an in-depth interpretation to address and understand the evolving policies, aiming to achieve complex policy objectives. This phenomenon is closely related to the fact that current government policies tend to focus on public services that prioritize public satisfaction. While community demands are urgent for the Indonesian government, implementing public services in the field of immigration involves different dimensional aspects compared to other public services. The main reason is that current immigration issues are becoming increasingly complex, necessitating the adaptation of new approaches. It is crucial to manage the complexity and diversity of factors involved in the immigration service policy process, particularly concerning state security in travel document/passport services, immigration documents, and examinations at immigration checkpoints at state borders.