An Approach of Integration of Contextual Data in E-Service System for Management of Multimodal Cargo Transportation

Our research area concerns the development of an intelligent e-service system to help manage multimodal transportation processes. To better respond to the requirements of sustainable development, we encourage the development of multimodal cargo transportation. Therefore, it is important to ensure that the dissemination and management of information in multimodal transportation requires more accurate information transmission and implementation for better coordination of these processes with the interaction of all process participants. Also, contextual data integration into the e-service provision processes is important for more adequate real cargo transportation management. The transition to multimodal freight transport and the increase in its activity directly impact the sustainable development of this sector as transport flows are removed from ground roads and distributed more evenly to load more railways and sea vessels. This research aims to develop an approach to developing the infrastructure of an e-service system with the ability to integrate contextual data and influence the management of multimodal transportation. The methodological approach is based on methods of conceptual representation of information and methods for recognizing the flow of needful information during multimodal freight transportation according to adaptable management processes. The e-service provision system creates benefits for cargo drivers and delivery managers with more accurate information implementation and more adequate coordination of processes under real conditions by helping them make the right decisions.