Evolution of Localized Brands and The Influence of Cultural Norms: Analysis of Sociolla Loyalty and Trust

This research aims to determine the influence of brand trust and brand loyalty on Sociolla customers who are members of the SOCO community in Indonesia. This research uses a quantitative approach, with a sample of 200 respondents. The data analysis technique uses Structural Equation Modeling (SEM). The findings in this research found brand trust has a positive and significant influence on brand loyalty, so researchers recommend that Sociolla continue to maintain and improve brand trust with positive perceptions through dimensions of brand reliability, brand intentions, and brand reputation so that customers have trust in the brand and form brand loyalty.

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Publication Details

Journal
Evolutionary Studies in Imaginative Culture
Published
2024-08-21
DOI
https://doi.org/10.70082/esic/8.1.36
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
0.00
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article

Evolution of Localized Brands and The Influence of Cultural Norms: Analysis of Sociolla Loyalty and Trust

Abdurokhim Abdurokhim, Puspo Dewi Dirgantari, Alzamira Zandam Nabila, Bambang Widjajanta
Evolutionary Studies in Imaginative Culture
Digital Marketing and Social Media
article

Evolution of Localized Brands and The Influence of Cultural Norms: Analysis of Sociolla Loyalty and Trust

Abdurokhim Abdurokhim, Puspo Dewi Dirgantari, Alzamira Zandam Nabila, Bambang Widjajanta
article en

Abstract

This research aims to determine the influence of brand trust and brand loyalty on Sociolla customers who are members of the SOCO community in Indonesia. This research uses a quantitative approach, with a sample of 200 respondents. The data analysis technique uses Structural Equation Modeling (SEM). The findings in this research found brand trust has a positive and significant influence on brand loyalty, so researchers recommend that Sociolla continue to maintain and improve brand trust with positive perceptions through dimensions of brand reliability, brand intentions, and brand reputation so that customers have trust in the brand and form brand loyalty.

Evolutionary Studies in Imaginative Culture
Indonesia University of Education (ID), Universitas Internasional Semen Indonesia (ID), Politeknik Siber Cerdika Internasional
Openalex Percentile: Top 76%
Digital Marketing and Social Media
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