Agility and Resilience in Supply Chains: Investigating Their Roles in Enhancing Financial Performance

Business sectors face disruptive challenges such as cash flow problems in finance and material flow problems in supply chain and logistics processes in today’s rapidly evolving and uncertain environment. Given these challenges, effective management of resource and material flows by managers has become increasingly complex. Supply chain management is crucial for businesses to sustain competitive market positioning. This study distinctively explores the interplay between supply chain management and the financial performance of manufacturing companies, highlighting the increasingly dynamic and competitive global markets. It scrutinizes the moderating roles of supply chain agility and flexibility in this relationship, offering diverse analytical perspectives. The research methodology involved surveying white-collar employees within these companies. Factor analysis was employed to affirm the scale’s validity, and the Hayes model 3 method was utilized to test hypotheses. Our research uncovered intricate interactions between supply chain management, agility, and resilience, underscoring their collective impact on financial performance. The thesis that supply chain management has a substantial impact on financial performance was corroborated by the study’s results. The study also emphasizes the moderating impact of supply chain agility in the relationship between financial performance and supply chain management. The results of the study that supply chain resilience moderates the moderating effect of supply chain agility indicate that the interaction between supply chain resilience and supply chain agility may affect the relationship between supply chain management and financial performance if supply chain resilience enhances the resilience of organizations to external challenges. These insights suggest organizations must integrate agility, management, and resilience considerations in their supply chains to optimize performance. This study contributes a novel viewpoint to the literature, providing strategic guidance for managerial decision making.