Lost in Translation: Aligning practices in service design and tech

Technology and data are at the heart of services. By integrating each others’ methodologies, technology and service design can collaborate more effectively, ensuring they both keep up with the rapid pace of change in the technological landscape.

Authors

Publication Details

Journal
Touchpoint
Published
2024-09-09
DOI
https://doi.org/10.30819/touchpoint.15-2.09
Primary Topic
Service and Product Innovation
Type
article
Field-Weighted Citation Impact
0.00
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article

Lost in Translation: Aligning practices in service design and tech

L. D. O. Almeida, M. Luisa Izquierdo
Touchpoint
Service and Product Innovation
article

Lost in Translation: Aligning practices in service design and tech

L. D. O. Almeida, M. Luisa Izquierdo
article en

Abstract

Technology and data are at the heart of services. By integrating each others’ methodologies, technology and service design can collaborate more effectively, ensuring they both keep up with the rapid pace of change in the technological landscape.

TouchpointVol. 15(2)
Openalex Percentile: Top 78%
Service and Product Innovation
DOISourceOpenAlex
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Lost in Translation: Aligning practices in service design and tech — L. D. O. Almeida, M. Luisa Izquierdo · Touchpoint (2024) | TGRS Research Map | TGRS