Service Designing Together for Better International Employee Experiences : An example from health and social care services in Finland

The World Health Organization (WHO) estimates that the world needs 4.5 million new nurses by 2030.1 Nurses are a critical touchpoint of health and social care services. Without them, the services could not exist as we know them. The nurse shortage is a vicious service design problem.

Authors

Milla Mäkinen

Publication Details

Journal: Touchpoint
Published: 2024-09-09
DOI: https://doi.org/10.30819/touchpoint.15-2.01
Primary Topic: Interprofessional Education and Collaboration
Type: article
Field-Weighted Citation Impact: 0.00

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article

Service Designing Together for Better International Employee Experiences : An example from health and social care services in Finland

Milla Mäkinen

Sep 9, 2024

Touchpoint

Interprofessional Education and Collaboration

article

Service Designing Together for Better International Employee Experiences : An example from health and social care services in Finland

Milla Mäkinen

September 9, 2024article en

Abstract

TouchpointVol. 15(2)

Openalex Percentile: Top 74%

Interprofessional Education and Collaboration

DOI Source OpenAlex

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Service Designing Together for Better International Employee Experiences : An example from health and social care services in Finland — Milla Mäkinen · Touchpoint (2024) | TGRS Research Map | TGRS