Leveraging Generative AI Tools for UX Design in Lean and Agile Projects

Recent advancements in Generative AI (GenAI) open new opportunities to improve User Experience (UX) practitioners’ efficiency in their projects. Due to intensive teamwork caused by time pressure and readiness for rapid changes, Lean and Agile project management seems particularly predestined for easy adoption of GenAI-supported UX design methods. However, precipitate and spontaneous leveraging of GenAI tools to UX design bears the risk that results may differ from what is expected and cause delays that harm a speedy IT project management. This paper identifies issues relevant to UX practitioners' dilemmas when considering GenAI tools for user interface projects, and proposes a fast-and-fugal decision-making framework for IT project managers and UX professionals on whether to use (or not) GenAI tools in Agile and Lean IT projects.