Process Management as a Foundation for Integrating Agility and Discipline in Information Systems Development – A Study of Practices

Agility and discipline are often treated in a systems and software development literature as a contradictory concept. We demonstrated through critical analysis that this claim is grounded in human susceptibility to quick dichotomous inference and can be successfully overcame eliminating unnecessary biases. In response to this challenge, we propose the use of a process management framework as a foundation for integrating various technical, organizational, and social ideas to construct system and software in a smooth and agile manner while maintaining a sufficient level of control. The proposed organizational design is developed using a method called study of practices, commonly practiced in qualitative research.