Innovation as a Success Factor in IT – The Role of Software Supporting Digital Transition

The article presents the specificity of innovativeness in software development companies in Europe from the perspective of its connection with Industry 4.0/5.0 technologies and closed versus open innovation methods, as well as its role in innovation systems. Empirical research in 142 European computer programming companies shows that they are involved in the development of software supporting the digital transition. High innovation in collaboration with external partners as well as closed innovation are success factors for the software industry. Consistent strategic management and waste reduction are also important. Further promotion of the software industry as an intermediary in innovation systems is recommended. The methods used were literature review, web survey and statistical and econometric analysis.