Trends and Transformations in Home Loan Processing: A Case Study of HDFC Hyderabad

The housing finance sector in India is growing, driven by rising home ownership demand and supportive policies. This study, "Trends and Transformations in Home Loan Processing: A Case Study of HDFC Hyderabad," explores HDFC Bank's home loan offerings, focusing on types like purchase, construction, and renovation loans. It examines recent trends, customer satisfaction, and challenges, using surveys and interviews for data collection. The findings highlight evolving borrower profiles, technological advancements, and government initiatives like PMAY, offering insights for improving customer service and operational efficiency.

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Publication Details

Journal
International Journal of Advanced Research in Science Communication and Technology
Published
2024-09-09
DOI
https://doi.org/10.48175/ijarsct-19523
Primary Topic
Islamic Finance and Banking Studies
Type
article
Field-Weighted Citation Impact
0.00
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article

Trends and Transformations in Home Loan Processing: A Case Study of HDFC Hyderabad

Ms. Akhumla Sangtam, Mrs. Kalevaru Sandhya Rani, Mrs. Nannuri Kalpana Reddy, Mr. Nannuri Srikanth Reddy
International Journal of Advanced Research in Science Communication and Technology
Islamic Finance and Banking Studies
article

Trends and Transformations in Home Loan Processing: A Case Study of HDFC Hyderabad

Ms. Akhumla Sangtam, Mrs. Kalevaru Sandhya Rani, Mrs. Nannuri Kalpana Reddy, Mr. Nannuri Srikanth Reddy
article en

Abstract

The housing finance sector in India is growing, driven by rising home ownership demand and supportive policies. This study, "Trends and Transformations in Home Loan Processing: A Case Study of HDFC Hyderabad," explores HDFC Bank's home loan offerings, focusing on types like purchase, construction, and renovation loans. It examines recent trends, customer satisfaction, and challenges, using surveys and interviews for data collection. The findings highlight evolving borrower profiles, technological advancements, and government initiatives like PMAY, offering insights for improving customer service and operational efficiency.

International Journal of Advanced Research in Science Communication and Technology
Guru Nanak Institutions (IN), Indian Institute of Technology Hyderabad (IN)
Openalex Percentile: Top 75%
Islamic Finance and Banking Studies
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