Trends and Transformations in Home Loan Processing: A Case Study of HDFC Hyderabad
The housing finance sector in India is growing, driven by rising home ownership demand and supportive policies. This study, "Trends and Transformations in Home Loan Processing: A Case Study of HDFC Hyderabad," explores HDFC Bank's home loan offerings, focusing on types like purchase, construction, and renovation loans. It examines recent trends, customer satisfaction, and challenges, using surveys and interviews for data collection. The findings highlight evolving borrower profiles, technological advancements, and government initiatives like PMAY, offering insights for improving customer service and operational efficiency.
Authors
- Ms. Akhumla Sangtam
- Mrs. Kalevaru Sandhya Rani
- Mrs. Nannuri Kalpana Reddy
- Mr. Nannuri Srikanth Reddy
Institutions
- Guru Nanak Institutions (IN)
- Indian Institute of Technology Hyderabad (IN)
Publication Details
- Journal
- International Journal of Advanced Research in Science Communication and Technology
- Published
- 2024-09-09
- DOI
- https://doi.org/10.48175/ijarsct-19523
- Primary Topic
- Islamic Finance and Banking Studies
- Type
- article
- Field-Weighted Citation Impact
- 0.00