Capacity-building among older people: investigating processes of social innovation

Capacity-building in the field of older people’s care and support, followed by empowerment through social innovation, seeks to use older people’s own skills and abilities that have not previously been considered and aims to create jobs while improving the morale and quality of life of older people. The present study uses participatory action research to analyse a social innovation cycle of job creation for older people living in neighbourhoods in Tehran as a sustainable approach. Participatory action research was used to enable people to participate directly in the research process. The results show that using a capacity-building approach in supporting older people using social innovation leads to: (1) job creation; (2) increased social interactions and communication among older people; (3) fewer negative effects of ageing, including psychological and physical effects; and (4) more active participation in society. In addition, challenges and stimuli for capacity-building are identified.