Connectivity as productivity: Workplace from Meta and organizational datafication

If social media are generally considered workplace distractions, how does Meta promote their enterprise social medium, Workplace? Analyzing Meta’s corporate communication, I explore their emphasis on “connectivity” as Workplace’s key selling point, aligning with existing research on Meta’s self-construction. Highlighting three pertinent themes in the corporate communication, I explore how Workplace is promised to (1) subsume the gray media of corporate life (2) turn companies into communities where workers share information boundlessly, even about their personal lives and (3) that these streams of communicative data are ultimately used as a datafied proxy for corporate health via Workplace. I propose that the productivity claimed to result from Workplace’s connectivity hinges on a subtle merging of personal and professional aspects in employees’ lives, which is in line with broader Silicon Valley trends and Meta’s own organizational image. I discuss the implications and limitations of these findings.

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Publication Details

Journal
Media Culture & Society
Published
2024-09-05
DOI
https://doi.org/10.1177/01634437241270941
Citations
3
Primary Topic
Knowledge Management and Sharing
Type
article
Field-Weighted Citation Impact
2.87

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article

Connectivity as productivity: Workplace from Meta and organizational datafication

Christoffer Bagger
3 citations
Media Culture & Society
Knowledge Management and Sharing
2.87
article

Connectivity as productivity: Workplace from Meta and organizational datafication

Christoffer Bagger
article en
3 citations

Abstract

If social media are generally considered workplace distractions, how does Meta promote their enterprise social medium, Workplace? Analyzing Meta’s corporate communication, I explore their emphasis on “connectivity” as Workplace’s key selling point, aligning with existing research on Meta’s self-construction. Highlighting three pertinent themes in the corporate communication, I explore how Workplace is promised to (1) subsume the gray media of corporate life (2) turn companies into communities where workers share information boundlessly, even about their personal lives and (3) that these streams of communicative data are ultimately used as a datafied proxy for corporate health via Workplace. I propose that the productivity claimed to result from Workplace’s connectivity hinges on a subtle merging of personal and professional aspects in employees’ lives, which is in line with broader Silicon Valley trends and Meta’s own organizational image. I discuss the implications and limitations of these findings.

Media Culture & SocietyVol. 47(1)
University of Copenhagen (DK)
Danmarks Frie Forskningsfond
Decent work and economic growth
Openalex Percentile: Top 9%
Knowledge Management and Sharing
2.87
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