Usability Heuristics for Metaverse

The inclusion of usability heuristics into the metaverse is aimed at solving the unique issues raised by virtual reality (VR), augmented reality (AR), and mixed reality (MR) environments. This research points out the usability challenges of metaverse user interfaces (UIs), such as information overloading, complex navigation, and the need for intuitive control mechanisms in these immersive spaces. By adapting the existing usability models to suit the metaverse context, this study presents a detailed list of heuristics and sub-heuristics that are designed to improve the overall usability of metaverse UIs. These heuristics are essential when it comes to creating user-friendly, inclusive, and captivating virtual environments (VEs) that take care of the needs of three-dimensional interactions, social dynamics demands, and integration with digital–physical worlds. It should be noted that these heuristics have to keep up with new technological advancements, as well as changing expectations from users, hence ensuring a positive user experience (UX) within the metaverse.

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Institutions

Publication Details

Journal
Computers
Published
2024-09-06
DOI
https://doi.org/10.3390/computers13090222
Citations
11
Primary Topic
Virtual Reality Applications and Impacts
Type
article
Field-Weighted Citation Impact
4.09

Funders

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article

Usability Heuristics for Metaverse

Jorge Marx Gómez, Hussam N. Fakhouri, Jamal Zraqou, Khalil Omar
11 citations
Computers
Virtual Reality Applications and Impacts
4.09
article

Usability Heuristics for Metaverse

Jorge Marx Gómez, Hussam N. Fakhouri, Jamal Zraqou, Khalil Omar
article en
11 citations

Abstract

The inclusion of usability heuristics into the metaverse is aimed at solving the unique issues raised by virtual reality (VR), augmented reality (AR), and mixed reality (MR) environments. This research points out the usability challenges of metaverse user interfaces (UIs), such as information overloading, complex navigation, and the need for intuitive control mechanisms in these immersive spaces. By adapting the existing usability models to suit the metaverse context, this study presents a detailed list of heuristics and sub-heuristics that are designed to improve the overall usability of metaverse UIs. These heuristics are essential when it comes to creating user-friendly, inclusive, and captivating virtual environments (VEs) that take care of the needs of three-dimensional interactions, social dynamics demands, and integration with digital–physical worlds. It should be noted that these heuristics have to keep up with new technological advancements, as well as changing expectations from users, hence ensuring a positive user experience (UX) within the metaverse.

ComputersVol. 13(9)
Carl von Ossietzky Universität Oldenburg (DE), Petra University (JO)
Carl von Ossietzky Universität Oldenburg, University of Petra
Openalex Percentile: Top 6%
Virtual Reality Applications and Impacts
4.09
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