The Added Value of Using Video in Out-of-Hours Primary Care Telephone Triage Among General Practitioners: Cross-Sectional Survey Study
Triage GPs assessed that the use of video in telephone triage did affect their triage outcome, mostly by downgrading the level of care needed. The participating triage GPs found video in OOH-PC to be of added value, particularly in communication and the decision-making process.
Authors
- Claus Høstrup Vestergaard (ORCID: https://orcid.org/0000-0003-2916-1548)
- Linda Huibers (ORCID: https://orcid.org/0000-0002-5048-3026)
- Katrine Bjørnshave Bomholt (ORCID: https://orcid.org/0000-0001-8645-7885)
- Mette Amalie Nebsbjerg (ORCID: https://orcid.org/0000-0003-3934-3433)
- Morten Bondo Christensen (ORCID: https://orcid.org/0000-0002-8342-7418)
Institutions
- Aarhus University (DK)
Publication Details
- Journal
- JMIR Human Factors
- Published
- 2024-09-05
- DOI
- https://doi.org/10.2196/52301
- Citations
- 5
- Primary Topic
- Telemedicine and Telehealth Implementation
- Type
- article
- Field-Weighted Citation Impact
- 2.71