Satisfaction with Healthcare Services Among rae Community

Abstract Most members of all three communities often live on the margins of society, with high levels of unemployment and low levels of education. Aim – To assess the experiences and satisfaction of the rae community with the health services. Methodology – The research was in the period March – June 2023. The criteria for inclusion were clear and based on this, 120 participants were selected. Results – The participants were treated with respect (80%), they did not feel treated differently from others (78%), there were no obstacles in communication (70%), there were no delays in receiving services (80%) and did not feel discriminated or prejudiced (88%). The 90% of them graded healthcare services as 5 on a scale of 1–5. Conclusions – We can conclude that most of the respondents expressed satisfaction with the health services they received, which was the main goal of our research.

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Publication Details

Journal
International Journal on Minority and Group Rights
Published
2024-09-02
DOI
https://doi.org/10.1163/15718115-bja10171
Primary Topic
Health and Wellbeing Research
Type
article
Field-Weighted Citation Impact
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article

Satisfaction with Healthcare Services Among rae Community

Erikene Qelaj, Hajrullah Fejz, Fitim Alidema
International Journal on Minority and Group Rights
Health and Wellbeing Research
article

Satisfaction with Healthcare Services Among rae Community

Erikene Qelaj, Hajrullah Fejz, Fitim Alidema
article en

Abstract

Abstract Most members of all three communities often live on the margins of society, with high levels of unemployment and low levels of education. Aim – To assess the experiences and satisfaction of the rae community with the health services. Methodology – The research was in the period March – June 2023. The criteria for inclusion were clear and based on this, 120 participants were selected. Results – The participants were treated with respect (80%), they did not feel treated differently from others (78%), there were no obstacles in communication (70%), there were no delays in receiving services (80%) and did not feel discriminated or prejudiced (88%). The 90% of them graded healthcare services as 5 on a scale of 1–5. Conclusions – We can conclude that most of the respondents expressed satisfaction with the health services they received, which was the main goal of our research.

International Journal on Minority and Group RightsVol. 32(3)
University for Business and Technology (XK)
Reduced inequalities
Openalex Percentile: Top 75%
Health and Wellbeing Research
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