Personalized User Interface Design For Psychological Counseling Chatbots: A Pilot Study

In recent years, chatbots have increasingly been used in the field of psychological counseling as a new channel for providing personalized services. In order to find a personalized user interface suitable for users in this study, we have put forward two preliminary ideas based on a within-subject design. Investigate the types of chatbot interfaces for psychological counseling among college students, as well as their preferences for different selections of psychological counseling information and reading interfaces. Finally, the research results will be used to develop a personalized user interface for the psychological consultation chatbot, serving as a reference for future chatbot design.