Effective Organizational Learning from Failure: Mechanism for Knowledge Accumulation & Sharing, and Measurement Execution

Organizational learning from failure is a process through which organizations learn from their past mistakes and failures to prevent similar failures in the future. This process involves four key elements: knowledge acquisition, information distribution, information interpretation, and organizational memory. However, sharing knowledge about failures within an organization can be challenging due to factors such as embarrassment, guilt, and fear of disadvantage. Intrinsic motivation and altruism can encourage employees to share their knowledge, while extrinsic motivators may not have a significant impact. Effective data withdrawal and cognition play a crucial role in organizational memory, and the persistence of organizational routines is essential for improving the performance of organizational learning from failure. This study aims to explore the process by which organizational learning from failure is effective by conducting factor analysis of quantitative data collected through questionnaires.