Congregation members’ response to worship and fellowship in the digital space during the COVID-19 pandemic

This article investigates the congregation members to the transition from face-to-face worship and fellowship to digital spaces amid the coronavirus disease 2019 (COVID-19) pandemic, with a sample of the Huria Kristen Batak Protestan (HKBP – Batak Protestant Christian Church), specifically in District Daerah Khusus Ibukota (DKI) Jakarta province, Indonesia. This study uses an empirical questionnaire method to assess the level of satisfaction, engagement and future preferences of the congregation regarding digital versus face-to-face worship practices. The questionnaire was built on current theories of encounter and fellowship and what the congregation members need in digital worship services. Data from 421 congregations with a 95% confidence level and 5% margin of error showed a dominant 62.7% preference for returning to face-to-face worship services and a participation decline during the pandemic. Respondents also felt a 60%–90% difference in digital services from church services, especially related to the need for communal fellowship. Participation in digital services correlates with higher education levels, while older congregations preferred face-to-face worship.Contribution: This study highlights the importance of incorporating Batak cultural values into digital ministry strategies to increase community connectivity and engagement. This article suggests further research on integrating cultural elements into digital religious practices, aiming to provide insights for churches navigating the digital transformation of religious services.