On the motivation for pharmaceutical manufacturer coupons: Brand loyalty or customer acquisition?

Pharmaceutical manufacturers may be using coupons to acquire customers and then build brand loyalty, especially in markets with more generic competition. Antitrust authorities and other regulators should scrutinize the impact of coupons on market competitiveness and drug spending.

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Publication Details

Journal
Health Services Research
Published
2024-09-01
DOI
https://doi.org/10.1111/1475-6773.14379
Primary Topic
Pharmaceutical industry and healthcare
Type
article
Field-Weighted Citation Impact
0.00

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article

On the motivation for pharmaceutical manufacturer coupons: Brand loyalty or customer acquisition?

Jason Brian Gibbons, Manuel Hermosilla, Antonio J. Trujillo
Health Services Research
Pharmaceutical industry and healthcare
article

On the motivation for pharmaceutical manufacturer coupons: Brand loyalty or customer acquisition?

Jason Brian Gibbons, Manuel Hermosilla, Antonio J. Trujillo
article en

Abstract

Pharmaceutical manufacturers may be using coupons to acquire customers and then build brand loyalty, especially in markets with more generic competition. Antitrust authorities and other regulators should scrutinize the impact of coupons on market competitiveness and drug spending.

Health Services ResearchVol. 60(2)
Johns Hopkins University (US), Colorado School of Public Health (US), University of Colorado Anschutz Medical Campus (US)
Arnold Ventures
Openalex Percentile: Top 81%
Pharmaceutical industry and healthcare
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