The Impact of E-Commerce Live Broadcasts on Consumers’ Purchase Intention

E-commerce live broadcast has an important influence on consumers’ purchase intention. The three dimensions of live broadcast content in the broadcast room are the number of comments, product quality, and live content as independent variables. A theoretical model is constructed with perceived value and risk as intermediaries and the consumers’ purchase intention as the dependent variable, and corresponding hypotheses are put forward. We designed the scale, collected relevant data, and tested the model hypothesis using Statistical Package for Social Sciences (SPSS) and Analysis of Moment Structure (AMOS) software. The study found that the number of comments and product quality had a significant impact on perceived value, perceived risk, and consumers’ purchase intention. From this conclusion, it is suggested that businesses should control the number of comments, strengthen the product quality of comments, and distinguish the repetition degree of the content of live broadcasts.

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Publication Details

Journal
Proceedings of Business and Economic Studies
Published
2024-09-02
DOI
https://doi.org/10.26689/pbes.v7i4.8155
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
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article

The Impact of E-Commerce Live Broadcasts on Consumers’ Purchase Intention

Thanakon Ratchatakulpat, Rattanavalee Maisak, Xingchao Bian
Proceedings of Business and Economic Studies
Technology Adoption and User Behaviour
article

The Impact of E-Commerce Live Broadcasts on Consumers’ Purchase Intention

Thanakon Ratchatakulpat, Rattanavalee Maisak, Xingchao Bian
article en

Abstract

E-commerce live broadcast has an important influence on consumers’ purchase intention. The three dimensions of live broadcast content in the broadcast room are the number of comments, product quality, and live content as independent variables. A theoretical model is constructed with perceived value and risk as intermediaries and the consumers’ purchase intention as the dependent variable, and corresponding hypotheses are put forward. We designed the scale, collected relevant data, and tested the model hypothesis using Statistical Package for Social Sciences (SPSS) and Analysis of Moment Structure (AMOS) software. The study found that the number of comments and product quality had a significant impact on perceived value, perceived risk, and consumers’ purchase intention. From this conclusion, it is suggested that businesses should control the number of comments, strengthen the product quality of comments, and distinguish the repetition degree of the content of live broadcasts.

Proceedings of Business and Economic StudiesVol. 7(4)
Rajamangala University of Technology Isan (TH)
Decent work and economic growth
Openalex Percentile: Top 84%
Technology Adoption and User Behaviour
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The Impact of E-Commerce Live Broadcasts on Consumers’ Purchase Intention — Thanakon Ratchatakulpat, Rattanavalee Maisak, et al. · Proceedings of Business and Economic Studies (2024) | TGRS Research Map | TGRS