Information and Communication Technology Software's Transformative Impact on Academic Libraries with Artificial Intelligence and ChatGPT

This paper investigates how ChatGPT, Artificial Intelligence (AI), and Information and Communication Technology (ICT) software have changed academic libraries and their resources. We live in a digital age, and libraries are changing to suit the changing needs of their patrons. Technology is a major factor in this change. Through available comprehensive literature reviews and case studies, this study identifies and evaluates various ways the ChatGPT, AI, and ICT software are changing academic libraries.