Pengaruh Penerapan Prinsip Syariah terhadap Loyalitas Pelanggan di Hotel Dalwa Syariah Pasuruan

This article discusses the importance of implementing sharia principles in the hotel industry, especially in the context of sharia dalwa hotels, with a focus on aspects of customer loyalty. Sharia principles provide a framework that is in accordance with Islamic values, such as justice, transparency and shared prosperity. This research identifies whether there is an influence between customer loyalty at Dalwa Syariah hotels on sharia principles and trust. Through analysis of primary and secondary data, the findings show that consistent application of sharia principles increases customer trust and satisfaction, which in turn strengthens their loyalty.

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Publication Details

Journal
El-Mal Jurnal Kajian Ekonomi & Bisnis Islam
Published
2024-09-02
DOI
https://doi.org/10.47467/elmal.v5i9.3395
Citations
1
Primary Topic
Consumer Behavior and Marketing Influence
Type
article
Field-Weighted Citation Impact
0.44
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article

Pengaruh Penerapan Prinsip Syariah terhadap Loyalitas Pelanggan di Hotel Dalwa Syariah Pasuruan

Abdillah Mundir, Alimatul Farida, Miftakhul Arif Saifuddin Islami
1 citations
El-Mal Jurnal Kajian Ekonomi & Bisnis Islam
Consumer Behavior and Marketing Influence
0.44
article

Pengaruh Penerapan Prinsip Syariah terhadap Loyalitas Pelanggan di Hotel Dalwa Syariah Pasuruan

Abdillah Mundir, Alimatul Farida, Miftakhul Arif Saifuddin Islami
article en
1 citations

Abstract

This article discusses the importance of implementing sharia principles in the hotel industry, especially in the context of sharia dalwa hotels, with a focus on aspects of customer loyalty. Sharia principles provide a framework that is in accordance with Islamic values, such as justice, transparency and shared prosperity. This research identifies whether there is an influence between customer loyalty at Dalwa Syariah hotels on sharia principles and trust. Through analysis of primary and secondary data, the findings show that consistent application of sharia principles increases customer trust and satisfaction, which in turn strengthens their loyalty.

El-Mal Jurnal Kajian Ekonomi & Bisnis IslamVol. 5(9)
Universitas Yudharta Pasuruan (ID)
Openalex Percentile: Top 28%
Consumer Behavior and Marketing Influence
0.44
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