Students’ Perceptions of Food Handling and Hygiene at Universiti Pertahanan Nasional Malaysia (UPNM) Cafeteria

This study explores students’ perceptions on food handlers and hygienic practices at a food premise located in Universiti Pertahanan Nasional Malaysia (UPNM). The significance of upholding stringent food-safety and hygiene protocols cannot be overstressed, as it directly affects the health and well-being of the individuals who partake in food consumption from such facilities. Nonetheless, the perceptions and understanding of the students regarding food-handling practices and hygienic controls at the cafeteria are crucial factors that influence their level of trust in the safety of the food provided. In order to obtain thorough data, a quantitative survey has been employed. A standardised questionnaire has been administered to a randomised sample of the UPNM students to gather their impressions regarding the competence of food handlers, adherence to hygiene protocols, and general satisfaction with the food-safety practices at the cafeteria. Preliminary findings indicate that most students are concerned about food-safety and hygiene practices at the cafeteria. While the overall perceptions of the food-handlers’ competency is positive, areas for improvement have been identified, including the use of proper hand-washing techniques, food-storage and handling procedures, and personal protective equipment. Furthermore, the students have also desired greater transparency and communication regarding food-safety measures, as well as regular training sessions for the food handlers to enhance their knowledge and abilities. Besides, the significance of continuous monitoring, evaluation, and improvement of the food-safety practices to ensure the confidence and well-being of the students should also be emphasised. This study’s findings are useful to the cafeteria management to identify areas for improvement and implement targeted interventions to meet the expectations and requirements of the students regarding food safety and hygiene.