Exploring Team Error Management in Human Autonomy Teams During Automation Errors

Human Autonomy Teams (HATs) have been studied and many factors can influence HAT performance. However, how HATs manage team errors has yet to be understood. This paper explores how HATs manage team errors, specifically after automation errors and after receiving different forms of team training, using previously collected data. Three-member teams of two humans and one AI teammate were studied, completing reconnaissance tasks using Remotely Piloted Aircraft Systems (RPAS). The findings indicate that training methods may influence the effectiveness of team error management, and earlier detection and communication of the errors does not necessarily mean a more efficient error management process. Future research is needed to better understand this process within HATs.

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Publication Details

Journal
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Published
2024-08-30
DOI
https://doi.org/10.1177/10711813241276486
Primary Topic
Human-Automation Interaction and Safety
Type
article
Field-Weighted Citation Impact
0.00
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article

Exploring Team Error Management in Human Autonomy Teams During Automation Errors

Nancy J. Cooke, Jamie C. Gorman, Ruihao Zhang
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Human-Automation Interaction and Safety
article

Exploring Team Error Management in Human Autonomy Teams During Automation Errors

Nancy J. Cooke, Jamie C. Gorman, Ruihao Zhang
article en

Abstract

Human Autonomy Teams (HATs) have been studied and many factors can influence HAT performance. However, how HATs manage team errors has yet to be understood. This paper explores how HATs manage team errors, specifically after automation errors and after receiving different forms of team training, using previously collected data. Three-member teams of two humans and one AI teammate were studied, completing reconnaissance tasks using Remotely Piloted Aircraft Systems (RPAS). The findings indicate that training methods may influence the effectiveness of team error management, and earlier detection and communication of the errors does not necessarily mean a more efficient error management process. Future research is needed to better understand this process within HATs.

Proceedings of the Human Factors and Ergonomics Society Annual MeetingVol. 68(1)
Arizona State University (US)
Peace, Justice and strong institutions
Openalex Percentile: Top 82%
Human-Automation Interaction and Safety
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