Female The Role of Social Media Marketing, Brand Image, and Brand Trust to Purchase Decision in Customer: Focus on Solaria Restaurant in Jakarta and Kuala Lumpur
This research aims to examine the influence of Social Media Marketing, Brand Image, and Brand Trust on Purchase Decisions of female customers at Solaria restaurants in Jakarta and Kuala Lumpur. A quantitative method with a causal-explanatory approach was employed in this study. The research sample consisted of 228 female consumers of Solaria restaurants selected purposively. Data were collected through questionnaires from February to March 2024. The data analysis method used in this research is Structural Equation Modeling-Partial Least Squares (SEM-PLS) using SmartPLS 3.0 software. The analysis results indicate a significant influence of Social Media Marketing, Brand Image, and Brand Trust on Purchase Decisions. The practical implications suggest that Solaria can enhance their social media presence, strengthen brand image, and build customer trust to influence purchase decisions. For future researchers, it is recommended to explore moderating variables and continue research with longitudinal and qualitative approaches to deepen the understanding of consumer behavior dynamics.
Authors
- Tatik Budiningsih (ORCID: https://orcid.org/0000-0001-5571-3292)
- Amir Machmud (ORCID: https://orcid.org/0000-0003-1567-3841)
- Elizabeth Wianto (ORCID: https://orcid.org/0000-0002-0859-2659)
- Anny Nurbasari (ORCID: https://orcid.org/0000-0002-3759-2084)
- Medy Syari Khalifah Anggari Raharjo
- Zulkifly Abdul Karim
Institutions
- Maranatha Christian University (ID)
- National Taipei University (TW)
Publication Details
- Journal
- Prosiding Seminar Nasional Forum Manajemen Indonesia - e-ISSN 3026-4499
- Published
- 2024-08-30
- DOI
- https://doi.org/10.47747/snfmi.v2i1.2010
- Primary Topic
- Consumer Behavior and Marketing Influence
- Type
- article
- Field-Weighted Citation Impact
- 0.00