Certifying Generative AI: Retrieval-Augmented Generation Chatbots in High-Stakes Environments

This article emphasizes the urgent need for certifying RAG GenAI chatbots in mission-critical systems, focused on data integrity and model reliability, with a comprehensive framework of technical, ethical, and operational assessments, which demonstrate its necessity through real-world implementations, advocating for continuous innovation and adaptable regulations.

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Publication Details

Journal
Computer
Published
2024-08-30
DOI
https://doi.org/10.1109/mc.2024.3401085
Citations
3
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
1.04
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article

Certifying Generative AI: Retrieval-Augmented Generation Chatbots in High-Stakes Environments

Richard Shan
3 citations
Computer
AI in Service Interactions
1.04
article

Certifying Generative AI: Retrieval-Augmented Generation Chatbots in High-Stakes Environments

Richard Shan
article en
3 citations

Abstract

This article emphasizes the urgent need for certifying RAG GenAI chatbots in mission-critical systems, focused on data integrity and model reliability, with a comprehensive framework of technical, ethical, and operational assessments, which demonstrate its necessity through real-world implementations, advocating for continuous innovation and adaptable regulations.

ComputerVol. 57(9)
University of North Carolina at Charlotte (US)
Openalex Percentile: Top 19%
AI in Service Interactions
1.04
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