Human-centric Metrics in Metaverse Evaluation

The Metaverse, encompassing virtually enhanced physical reality and physically persistent virtual space, holds vast potential applications yet faces developmental challenges. Technological advancements have alleviated many barriers, yet the realization of a successful Metaverse is still in its early stages. This study proposes a human-centered metric system to guide the design and evaluation of Metaverses. Departing from traditional approaches, it emphasizes human experience over technical concerns, defining five key attributes—Immersiveness, Usability, Social Capability, Creative Capability, and Perceived Privacy & Security. These metrics go beyond just usability and user experience but also a broader view that includes considerations of social and creative aspects of the overall system. Each metric is paired with more detailed quantifiable metrics, which provide the readers with actionable items for evaluating each human metric. Lastly, the significant implications of adopting human-centric metrics for evaluating Metaverse are discussed.