Unlocking Insights: An Interface for Understanding Dialogue Data

Many lines of human factors inquiry rely on dialogue data to examine team dynamics, coordination, and trust in automation. While embeddings enable the transformation of such qualitative information into mathematical representations, they can be challenging to explore—a vector of hundreds or thousands of numbers lacks simple interpretation. To address this, we introduce an interactive interface using RShiny, facilitating the exploration of large datasets containing rich affective context, including lexical, and acoustic information linked to experimental outcomes. Motivated by research quantifying trust in automation during the NASA HERA Study, we aim to pinpoint crucial conversation moments to better understand how social dynamics influence individuals’ development of trust in automation. We anticipate that our method will enhance construct transparency for researchers studying dialogue data.

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Publication Details

Journal
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Published
2024-08-29
DOI
https://doi.org/10.1177/10711813241263505
Primary Topic
Human-Automation Interaction and Safety
Type
article
Field-Weighted Citation Impact
0.00
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article

Unlocking Insights: An Interface for Understanding Dialogue Data

John D. Lee, Vianney Renata, Morgan Klaeser
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Human-Automation Interaction and Safety
article

Unlocking Insights: An Interface for Understanding Dialogue Data

John D. Lee, Vianney Renata, Morgan Klaeser
article en

Abstract

Many lines of human factors inquiry rely on dialogue data to examine team dynamics, coordination, and trust in automation. While embeddings enable the transformation of such qualitative information into mathematical representations, they can be challenging to explore—a vector of hundreds or thousands of numbers lacks simple interpretation. To address this, we introduce an interactive interface using RShiny, facilitating the exploration of large datasets containing rich affective context, including lexical, and acoustic information linked to experimental outcomes. Motivated by research quantifying trust in automation during the NASA HERA Study, we aim to pinpoint crucial conversation moments to better understand how social dynamics influence individuals’ development of trust in automation. We anticipate that our method will enhance construct transparency for researchers studying dialogue data.

Proceedings of the Human Factors and Ergonomics Society Annual MeetingVol. 68(1)
University of Wisconsin–Madison (US)
Openalex Percentile: Top 82%
Human-Automation Interaction and Safety
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