The Influence of Performance Effectiveness, Procedural Justice and Social Capital on Public Trust In The Police In The Central Jakarta Metro Police Jurisdiction

Public trust in the police is a problematic issue for modern police everywhere, including in Indonesia. The police agency needs a high level of trust to be able to carry out its duties and functions as the person in charge of social order and law in society. This study intends to examine the influence of performance effectiveness, procedural justice and social capital on public trust in the police in Central Jakarta. The survey was conducted to 400 respondents using the cluster purposive random sampling method at the sub-district level. The results showed that the performance effectiveness variable had a significant effect (0.275), the procedural justice variable had no significant effect, and the social capital variable had a significant effect (0.133).

Authors

Publication Details

Journal
Devotion Journal of Research and Community Service
Published
2024-08-26
DOI
https://doi.org/10.59188/devotion.v5i8.786
Primary Topic
Employee Performance and Management
Type
article
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article

The Influence of Performance Effectiveness, Procedural Justice and Social Capital on Public Trust In The Police In The Central Jakarta Metro Police Jurisdiction

Hendriyana Hendriyana
Devotion Journal of Research and Community Service
Employee Performance and Management
article

The Influence of Performance Effectiveness, Procedural Justice and Social Capital on Public Trust In The Police In The Central Jakarta Metro Police Jurisdiction

Hendriyana Hendriyana
article en

Abstract

Public trust in the police is a problematic issue for modern police everywhere, including in Indonesia. The police agency needs a high level of trust to be able to carry out its duties and functions as the person in charge of social order and law in society. This study intends to examine the influence of performance effectiveness, procedural justice and social capital on public trust in the police in Central Jakarta. The survey was conducted to 400 respondents using the cluster purposive random sampling method at the sub-district level. The results showed that the performance effectiveness variable had a significant effect (0.275), the procedural justice variable had no significant effect, and the social capital variable had a significant effect (0.133).

Devotion Journal of Research and Community ServiceVol. 5(8)
Peace, Justice and strong institutions
Openalex Percentile: Top 73%
Employee Performance and Management
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